What Data We Collect and Why
When you create an account with us, we collect the details you submit during registration — your name, email address, contact number and date of birth. When you deposit or withdraw using DANA, OVO or GoPay, we record the transaction reference and wallet identifier linked to
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your account. We do not store your full e-wallet credentials or PIN. We collect device and browser data — such as IP address, device type and session duration — to keep your account secure and detect unusual access patterns. This is standard across mobile and desktop
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sessions, including those from players in Palembang accessing the lobby on a smartphone. We also collect communication data: any message you send to our support team is stored so we can track your request from open to resolved. We use this data strictly to operate your
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account, process your transactions, verify your identity where required, and respond to your support queries. We do not sell your data to third parties. Where we share data with payment processors like DANA, OVO or GoPay, that sharing is limited to what those processors need to
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complete your transaction. Data retention follows the period required under applicable regulations, after which inactive account data is deleted on a rolling schedule.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.